Shop FAQ

WHEN WILL I GET MY ORDER?

Our current order processing time is 5 business days. For pre-orders, the items will ship at the time indicated on their listing. Thank you so much for your patience with us during this time! During holidays, please allow for longer processing time due to the high order volume. Once shipped, you'll be emailed a tracking number.

During our summer months, please keep an eye on your tracking number to minimize the length of time your package spends in the box on your doorstep. We are unable to replace items due to melting.

DO YOU SHIP INTERNATIONALLY?

Yes! For more details on international shipping, visit the shipping and returns page.

CAN I CANCELL MY PRE- ORDER?

Pre-orders are final sale. For pre-orders, any cancellations requests must be emailed within 48 hours of purchasing. Unfortunately, cancellations will not be made after 48 hours.

I HAVE MORE QUESTIONS.
Please email us at readingportalco@gmail.com